When exporting to Amazon,
the existence of returns
always hidden behind the scenes of selling the product
If there are no returns,
profits from Amazon exports
will definitely stabilize, but
will return products
for any reason
we will carefully select only those customers who are willing
to make a membership system. It seems that the eradication of "returns" will only be possible if we continue to do so
Amazon.com's marketplace
is not a membership system, so
instead of
eliminating returns
, we have no choice but to work towards reducing returns
We will explain one by one to reduce returns
or not,
Thinking about "returns" from Amazon's corporate philosophy
Amazon will not be satisfied unless its customers are satisfied
If a customer says that the product is different from the image,
Amazon will assume that the product is different from the image and
will proceed with the return of the product.
There is no way for us to compete
with such a rough concept as an image
In that case, taking advantage of the returns and
a profit plan that incorporates them
will help you continue exporting to Amazon
keep in mind the steps you will take when a return request occurs
If you are selling a product through FBA,
Amazon
will handle the return on your behalf, but
there
are several types of responses once the product is returned as a return
The handling of the product
will be transferred from Amazon to the seller
on whether or not it is in a state where it can be resold
, so you need to keep this in mind as well
Please refer to the article below for information
on how to handle these returns .
to check
actual
reasons for return when handling the product.
There is no need to think too hard about
, as they can be broadly classified into several types , although the details may differ
Return support for FBA multichannel sales
Amazon FBA
allows you to expand sales
not only on Amazon but also on other e-commerce sites
by using a system called multi-channel service
Specifically, eBay is mentioned as a sales channel.
After you deliver the product
to the Amazon FBA warehouse , you can make the necessary settings and at
if there is an order for the same product listed on eBay, the product will be behalf
means that Amazon FBA will handle any
returns that occur during sales on eBay
Including this,
it is called FBA multi-channel service.
expanding sales channels
for the same product comes with inventory management risks.
requires
better inventory management skills, but first, if a product is sold out on Amazon FBA
there is a risk of selling it on eBay without realizing it
Selling products that are out of stock
will directly affect your
account evaluation on eBay
so don't forget that there are risks involved
in easily increasing sales channels with a system with insufficient management skills
In order to list items on eBay,
we recommend that you accumulate
relevant knowledge in advance
please see the article below that summarizes this information
In addition to expanding sales channels,
the risk of returns also lurks in customs clearance
In other words, this is before shipping to Amazon FBA.
Originally, one thing to be careful about during customs clearance
is the existence of "tariffs" for each product, and
it goes without
saying
that the existence of tariffs cannot be ignored
from the perspective of a trading business in order to completely control profits A latent risk during work
is that products that do not comply with customs regulations
may be returned at that point
To find out this, you
will need to ask the customs office, so
you will need to check each product individually to see if there are any
Amazon export agent that supports “return” product receipt
As I explained earlier, Amazon FBA handles the return process on
your behalf , so
the product returned by the customer
can be resold,
the transaction
will be completed between the customer and Amazon
However,
if it is determined that the product cannot be resold, we will be forced to take action.
Specifically,
there are two options: have it disposed of
on the spot returned to Japan
First, there is the option of disposing of the item, but
it costs more than having Amazon dispose
However, when you compare it to the cost of shipping it back to Japan
the price per item is incomparably
What you should be aware of here is
that resale
in accordance with Amazon's standards
, and you
may be able to sell it on other media (e.g. Rakuten, Yahoo! Auctions, etc.) not.
In the end,
the only way to make a decision is to have the item returned and visually check it
, but based on that,
you need to decide whether or not it is better to just dispose of it
Let's say you select "Return".
In this case,
it is common to outsource the return shipping work to an agency .
we will list four
Amazon export agents
that show the cost of return shipping please take a look at their average prices.
"AshMart"
return shipping fee: $10/1 box
“Samuraize”
Returned product receipt: 330 yen
"BeHappy!!!"
Return fee: $1.50/1 item or 1 set
"HASSO JAPAN"
Returns accepted: Free
offers a wide range of services
, ranging from free to $10 keep this in mind when
deciding whether you can find more value than discarding the product
This
is because each product has a different value, so
I think the judgment will change from time to time
Amazon export agent and returns
As
explained above the process of returning an item is divided into two stages.
Unless the returned product is bad
, the return process will be completed with Amazon FBA alone
, but if that is not the case,
there are two options: disposal and return, and
Amazon export agent is
for returning the , thinking of making a profit in another medium. I think I will be using .
You will never run out of returns, so
to include
all of these costs at a certain rate when creating your profit plan
Also, I forgot to mention, but
even if Amazon determines that the product can be resold,
customers often
decide that the condition is not good
, so resale products tend
to have a higher rate of complaints. .
Since product sales and returns are inseparable,
I feel that sellers who manage this well
