End-user fulfillment is a service used by eBay sellers and Amazon sellers to ship products to international customers.
There is no monthly fee to use this service.
It is also possible to use this service for out-of-stock sales, where products are sent directly from the supplier, repackaged, and shipped.
Flow of export shipping agency service for end users
Product preparation and packaging
As a seller, you prepare the products you want to sell and package them appropriately. Packaging suitable for international shipping is important. (This step is omitted if the product is sold without stock)
Use of shipping agent
Sellers use agents to ship their products overseas. This may include international shipping carriers and transportation agents. We are also able to ship via postal services such as Fedex, DHL, and registered mail.
Deciding on shipping methods and fees
Agree on the shipping method, fees, delivery period, etc. International shipping typically includes options such as air or ocean shipping.
Providing shipping and tracking information
We will receive the product and ship it to the specified delivery address. We then provide tracking information so you and your customers know the status of your item's delivery.
Customs and tax procedures
Some international shipments may require payment of customs duties and taxes. The agent (us) will carry out the necessary procedures and notify the seller of the relevant charges.
Delivery and customer support
When the item arrives, the customer completes the pick-up process and confirms that the item has been received. In addition, our agent (us) will provide support to sellers (you) and customers (end users to whom you ship) in case of delivery issues or complaints.
